How are payments made?
You can make a payment using a debit/credit card via Stripe on the checkout page for your chosen course.
Can I get a refund?
Refunds are not given. Please read my refund policy in my Terms and Conditions HERE.
Can my child have a trial lesson?
I do not offer trial lessons as such but offer taster sessions for creative writing courses throughout the year. Please see HERE for dates and booking details.
What if my child has to miss a lesson?
No refunds are given for missed lessons. Due to small class sizes it is not possible to reschedule to an alternative time.
What happens if the class is cancelled due to unforeseen events?
You will be given a full refund for any cancelled lessons or offered an alternative date if possible.
When do the courses start?
The Summer Term Courses start the w/c 17th April 2023.
Summer Holiday Courses start w/c 31st July 2023.
How is the teaching material for the courses delivered?
The teaching material is emailed weekly in workbook format to be printed at home.
How is the homework marked?
Homework is emailed to me and is marked with detailed comments and suggestions for extra practice where appropriate.
Are the classes recorded?
No, the classes are not recorded due to GDPR regulations and to prevent any copyright issues or infringement of intellectual property rights.
Who teaches the courses?
For the Summer Term 2023, all classes will be taught by Coriden Francis, an 11+ tutor with over 20 years’ experience!
Are the courses suitable for children sitting 11+ entrance exams?
Yes, all the courses teach children the essential skills they need to tackle creative writing and reading comprehension exams at 11+ - and beyond!
My child is in Year 3. Can they attend any of the courses?
No, currently courses are suitable for children in Year 4 and above only at the moment. Year 3 courses are sometimes offered during the holidays.
Do you offer one-to-one tuition?
Sorry, I no longer offer one-to-one sessions.